Have Your Say
|
Compliments and ConcernsIf you wish to praise our staff for their good work or raise a concern you can do so by contacting our operations manager. This can be in person at any site, by phone (0117 959 1919) or by mail (pmg@nhs.net). Our complaint policy is available to view on the practice policy page.
Due to the ongoing COVID-19 pandemic , the NHS has instigated a system wide “pause” of the complaints process which will allow all health care providers in all sectors to concentrate their efforts on the front-line duties and responsiveness to COVID-19. The initial “pause” period, introduced for three months from the end of March 2020, will be reviewed at the end of June. Please note that as of 26 March 2020, the Parliamentary and Health Service Ombudsman stopped accepting new NHS complaints and has stopped work on open cases. |
Friends and Family Test
A quick and easy way to give your opinion of the service we provide. Click the image or this link to take the test. Please do not leave ANY information that identifies you to the surgery. The tests is anonymous. We value your feedback.
|
|
|
Healthwatch exists to listen to your feedback so NHS England and local providers can understand how services are working locally and can make changes and improvements based on real experiences. Your views could make a big difference to services in Bristol. Healthwatch was set up in 2013 as a safe place for people to feedback their experiences, both positive and negative and anonymously if wished. Simply fill in the short form by clicking on the Healthwatch image above. Many thanks.
|
