Pioneer Medical Group
Accessible - Responsive - Caring
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Important changes To Blood Sampling
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All GP practices are affected by the current national shortage of blood tubes and are taking urgent steps alongside our hospitals to prioritise their use for people with the greatest clinical need. This includes testing for serious conditions such as cancer.
We are following national guidance which has been issued in response to the shortage. As a result, we must delay a number of patient appointments for blood tests deemed routine or non-urgent. Please be assured that appointments will be rescheduled once the situation has improved, and in line with national guidance. There are a few things you can do if you are affected by this change: • Keep checking our website for regular updates • Check your phone for messages from us • Please don’t call or contact us with questions about routine blood tests – we are experiencing exceptional levels of demand at the moment, and your cooperation will help us to reach those without smartphone or internet access with this critical information. • Do get in touch online if your condition worsens or changes so that we can prioritise your blood test if necessary following clinical review. The changes are likely to be in place for at least four weeks. We would also like to take this opportunity to remind you of the wider resources available locally to support you, including the emotional support line for those experiencing anxiety or distress. You can find more here. |
Click for more information
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Welcome to the Pioneer, formed by the merger of Avonmouth, Bradgate and Ridingleaze surgeries. We're a friendly, multi-site teaching practice providing GP services in Bristol. We aim to provide an excellent service (patient surveys and the CQC)
There's a lot of information on the site - opening times, self-care advice, chronic disease clinics, registration forms, contact details etc. Check out our TopTenTips page to make the most of our service. For news, updates and local information do visit our Facebook page. We value your feedback. If you can't find something use the search bar on the footer of every page. If it's not here and you think it should be let us know. Click for easy read information or to request information in another format. |
COVID19 - Changes To Service
From July 19th our surgery doors will be open, however rates of COVID are still very high so we ask that unless you are attending for an appointment please continue to phone or contact us on line if possible
In order to protect our patients and staff we still expect everyone to wear a mask unless you are exempt, in which case we ask you to remain outside until you are seen. Our waiting areas will be socially distanced. Keep 2m meters distance when speaking to staff. All our appointments are triaged. There is no facility to book directly into a face to face appointment. Please be assured we are still here and we are still working! In person appointments are offered if needed and if we determine that you need to be seen, then you will be seen. Believe us it feels unsatisfactory having to limit face to face appointments. Find out more on our COVID page. |
To help us manage additional COVID catch up work load, can we please encourage you to use our new, fast and easy online contact form? The form is quick to complete and asks only a few questions - what you want, how you want it and who you'd prefer to manage your contact (if they are available). Online helps us manage workload and gets you what you need without fighting past the phones. If you have a smart phone follow the link to the NHS Test and Trace App download page. We encourage all our patients to download and use the app. |
COVID vaccines
Third dose vaccination for immunosuppressed aged 12+
The JCVI has advised that people with severely weakened immune systems should have a third COVID-19 vaccine dose. This is separate to any potential COVID-19 booster vaccination. There are national recommendations as to who is considered eligible for the third vaccine and General Practices are working with Hospital Specialists locally to identify those who should receive this. There is no need contact the NHS. If you or your child is eligible for vaccination, we will contact you. If you want a COVID vaccine and have not had one yet, it is now too late to get one with Pioneer Medical Group. Contact 119 to arrange an alternative venue. |
Vaccine Passports
Please do not contact us about vaccine passports. We are not able to help you. Sorry!
If you have been vaccinated in England, Scotland or Wales your vaccine passport is available via the NHS COVID pass. We understand there are some teething troubles with vaccine records. The NHS is working on a central solution to this and from the 2nd of August you can call 119 to seek help with resolving your problem. If you were vaccinated outside of England, Scotland or Wales there is currently no way to access this in the NHS COVID pass. |
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The NHS App
The NHS App is the recommended online access system. Book appointments. Order medications. View test results. Read clinic letters. Check symptoms. Change your pharmacy. Register for organ donation. Get self help advice. And much more! You can access NHS services with a web browser or by downloading the app on your smart-device (phone or tablet). You only need register once.
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GetUBetter - Physio in your pocket
The getUBetter app is provided free of charge for patients registered at Pioneer Medical Group. It can be accessed on a online and guides you day-by-day through a sequence of rehabilitation exercises tailored to you musculoskeletal condition:
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You will be referred to the App by a GP, UCP or Physio, or you can self-register by clicking on this link or the App image
Use an email address that is unique to you and select the condition you need help with. You'll be sent an email to get started. You can download the GetUBetter App to your Smartphone for easiest access or use the Webapp If you develop another condition register again with the same email address, select your new condition and it will be added to your account. The app will connect you to your local; treatment, healthcare providers or support services if needed.
Use an email address that is unique to you and select the condition you need help with. You'll be sent an email to get started. You can download the GetUBetter App to your Smartphone for easiest access or use the Webapp If you develop another condition register again with the same email address, select your new condition and it will be added to your account. The app will connect you to your local; treatment, healthcare providers or support services if needed.
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Safe SurgeriesAt Pioneer we understand that everyone in the UK is entitled to register and consult with a GP. Access to health care can be especially difficult for vulnerable groups. Migrants, including refugees, asylum seekers and survivors of trafficking experience barriers to accessing care.
We are proud to be a Safe Surgery. Our priority is to provide a welcoming environment for everyone in our community and an equitable service for all of our patients. Follow link for info in various languages. |
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The Pioneer Medical Group are responsible for the content of this website. Please find our privacy statement here. We take no responsibility (legal or otherwise) for the content of other websites that are linked to from the Pioneer Medical Group's site.
