Coronavirus (COVID-19)

If you think you may be suffering from the coronavirus do not leave your home. Attending the surgery will only risk further spread of the virus. This also applies for pharmacies, walk in centres, hospitals etc.

Remain at home and call NHS 111 who will arrange the appropriate care for you. Suspected cases will not be seen at the surgery. You will only be isolated and transferred to a specialist hospital in accordance with Government advice.

The situation is changing rapidly so please use the GOV.UK website for the most up to date information. If you have returned to the UK from any of these areas you should call NHS 111 for updated advice or visit the GOV.UK website to find it yourself:
  • China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia, Macau, Northern Italy, Iran.

Official guidance from Public Health England is to isolate suspected cases. If you come into contact with someone you believe to have the coronavirus immediately withdraw from the room, do not touch your mouth or eyes. Wash your hands well with soap and water. Then call NHS 111.

Welcome to Pioneer
Welcome to the Pioneer Medical Group, formed by the merger of Avonmouth, Bradgate and Ridingleaze surgeries. We are a friendly, multi-site teaching practice providing primary care services in Bristol. We work hard to provide an excellent service, which is demonstrated by patient surveys and the CQC.

There is a lot of information on the site - opening times, self-care advice, chronic disease clinics, registration forms, contact details etc. Check out our TopTenTips page to make the most of our service. For news, updates and local information do visit our Facebook page. We value your feedback. If you can't find something use the search bar on the footer of every page. If it's not here and you think it should be let us know. Click for easy read information or to request information in another format.

DoctorLink - A doctor in your pocket

We have a clever, free self-care tool called DoctorLink. The tool asks you for your symptoms and makes a diagnosis. It offers self-care advice, or if needed, books you an appointment. The tool is available to access 24/7 online or via an apple or android smart phone - bringing the clinician to your pocket whenever you need them. Check your symptoms day or night.

DoctorLink is an established clinical tool with over 15 years of proven use. We would suggest that you use it to decide if you need an appointment. Because if you do, it will book you one!
To find out more, visit our DoctorLink page.

Online access - NHS App

Book appointments. Order medications. View test results.  Read clinic letters.  Check your symptoms. And much more!

You can do all this at a time that suits you from your PC, tablet or smart-phone. There are 2 systems we would recommend you consider. You only need register with one. Either the new NHS App or the older Patient Access. If you have yet to register for one of the online platforms there are advantages to the new NHS App over patient access. If you want to find out more take a look at our online access page.

Find and Access NHS Services Online - ours and others

Use the widget below to find local NHS services - dentists, pharmacies, minor injury units, emergency departments, sexual health clinics, opticians etc. The search will tell you your nearest service, including the address, opening times and contact numbers.

Safe Surgeries 

​At Pioneer we understand that everyone in the UK is entitled to register and consult with a GP.  Access to health care can be especially difficult for vulnerable groups in our population.  Migrants, including refugees, asylum seekers and survivors of trafficking sometimes experience barriers to accessing care.

With this in mind we are proud to announce that we have joined the Safe Surgeries community set up by Doctors of the World. ​Our priority being to ensure we provide a welcoming environment for everyone in our community and an equitable service for all of our patients.
The Pioneer Medical Group are responsible for the content of this website. Please find our privacy statement here. We take no responsibility (legal or otherwise) for the content of other websites that are linked to from the Pioneer Medical Group's site.