Welcome to the Pioneer, formed by the merger of Avonmouth, Bradgate and Ridingleaze surgeries. We're a friendly, multi-site teaching practice providing GP services in Bristol. We aim to provide an excellent service (patient surveys and the CQC)

There's a lot of information on the site - opening times, self-care advice, chronic disease clinics, registration forms, contact details etc. Check out our TopTenTips page to make the most of our service. For news, updates and local information do visit our Facebook page. We value your feedback. If you can't find something use the search bar on the footer of every page. If it's not here and you think it should be let us know. Click for easy read information or to request information in another format.

COVID19 - Changes To Service

Our doors are open, however rates of COVID are still very high so please continue to phone or contact us on line if possible

In order to protect our patients and staff we still expect everyone to wear a mask unless you are exempt, in which case we ask you to remain outside until you are seen. Our waiting areas will be socially distanced. Keep 2m meters distance.

At the moment all our face to face appointments are triaged. There is no facility to book directly into a face to face appointment. This is not peculiar to us - many GP surgeries have had this policy for years. Please be assured we are still here and we are still working! In person appointments are offered if needed and if we feel you need to be seen, then you will be seen. Believe us it feels unsatisfactory having to limit face to face appointments.  Find out more on our COVID page.

To help us manage additional COVID catch up work load, can we please encourage you to use our new, fast and easy online contact form? The form is quick to complete and asks only a few questions - what you want, how you want it and who you'd prefer to manage your contact. Online helps us manage workload and gets you what you need without fighting past the phones.

COVID vaccines

We have started to receive supplies and are delivering booster doses. These will all be Pfizer vaccine and can only be delivered at our central Ridinleaze surgery due to the limitation with Pfizer transport and storage. We have a clear mandate from the government to prioritise the immunosupressed, nursing home residents and elderly. Once we make headway in these groups invites will start to come your way. Boosters can only be given from 180 days after your second dose.

If you want a FIRST covid vaccine and have not had one yet, contact 119 to arrange an alternative venue.

Vaccine Passports

Please do not contact us about vaccine passports. We are not able to help you. Sorry!

If you have been vaccinated in England, Scotland or Wales your vaccine passport is available via the NHS COVID pass. We understand there are some teething troubles with vaccine records. The NHS is working on a central solution to this and from the 2nd of August you can call 119 to seek help with resolving your problem. 

If you were vaccinated outside of England, Scotland or Wales there is currently no way to access this in the NHS COVID pass.

The NHS App

The NHS App is the recommended online access system. Book appointments. Order medications. View test results.  Read clinic letters.  Check symptoms. Change your pharmacy. Register for organ donation. Get self help advice. And much more! You can access NHS services with a web browser or by downloading the app on your smart-device (phone or tablet). You only need register once.

GetUBetter - Physio in your pocket

The getUBetter app is provided free of charge for patients registered at Pioneer Medical Group. It can be accessed on a online and guides you day-by-day through a sequence of rehabilitation exercises tailored to you musculoskeletal condition:
  • Lower back pain
  • Back and leg pain
  • Neck Pain
  • Shoulder Pain
  • Ankle Pain
  • Knee Pain
  • Soft Tissue Lower Limb
You will be referred to the App by a GP, UCP or Physio, or you can self-register by clicking on this link or the App image
Use an email address that is unique to you and select the condition you need help with. You'll be sent an email to get started. You can download the GetUBetter App to your Smartphone for easiest access or use the Webapp If you develop another condition register again with the same email address, select your new condition and it will be added to your account. The app will connect you to your local; treatment, healthcare providers or support services if needed.

Safe Surgeries 

​At Pioneer we understand that everyone in the UK is entitled to register and consult with a GP.  Access to health care can be especially difficult for vulnerable groups.  Migrants, including refugees, asylum seekers and survivors of trafficking experience barriers to accessing care.

We are proud to be a Safe Surgery. ​Our priority is to provide a welcoming environment for everyone in our community and an equitable service for all of our patients.

Follow link for info in various languages.
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Log a covid test result