Welcome to the Pioneer, formed by the merger of Avonmouth, Bradgate and Ridingleaze surgeries. We're a friendly, multi-site teaching practice providing GP services in Bristol. We aim to provide an excellent service (patient surveys and the CQC)

There's a lot of information on the site - opening times, self-care advice, chronic disease clinics, registration forms, contact details etc. Check out our TopTenTips page to make the most of our service. For news, updates and local information do visit our Facebook page. We value your feedback. If you can't find something use the search bar on the footer of every page. If it's not here and you think it should be let us know. Click for easy read information or to request information in another format.

Omicron - Changes To Service

We are feeling the pressures of increasing COVID cases locally. Combined with the re-allocation of front line clinicians to the vaccine campaign we need to implement some temporary changes. We understand this may be less convenient to you, but we must keep our service resilient and capable of meeting the communities needs. As always, we are very grateful for your understanding and adjustments.
Booking an appointment with a doctor/Urgent Care Practitioner
  • All appointments are now booked on the same day that you call us.
  • Please book a call back by Contacting reception on the phone or by using the NHS App.  
  • All urgent problems will be dealt with on the day. We might ask to postpone non-urgent items to the new year.
  • We do still want to talk to you if you are worried about symptoms that could suggest cancer or a heart problem.  
  • All appointments are telephone calls initially. Our clinicians will invite you in to the surgery if necessary. 
  • Do not come to the surgery if you or anyone you live with has symptoms of Covid.  We will arrange a call or see you in a dedicated area in the surgery. 

Booking an appointment with a nurse 
  • We are offering appointments for urgent blood tests, ECGs, dressings and injections including vaccinations.  This includes those where a doctor has asked you make an appointment.  We are not offering routine blood tests at the moment.
  • If you are not sure if your problem is urgent do call the surgery and you can discuss this. 
  • Our diabetes team are available for telephone advice and are still doing reviews over the phone

Attending an appointment at the surgery
  • Always wear a face mask  over your mouth and nose - if you are exempt and able to wear a mask even for a very short time we would appreciate it
  • Try to attend your appointment alone.  All school aged children will be asked if they can wear a mask when attending the surgery. We can give you one.
  • Please do a lateral flow test before attending the surgery
  • Tell us if you have any symptoms of covid. We will see you in a dedicated area of the surgery or rearrange if it is not urgent

In order to protect our patients and staff we still expect everyone to wear a mask unless you are exempt, in which case we ask you to remain outside until you are seen. Our waiting areas will be well ventilated and socially distanced.

All our staff are working harder than ever to help you so please continue to be kind and respectful so we can continue to help you.

The NHS App

The NHS App is the recommended online access system. Book appointments. Order medications. View test results.  Read clinic letters.  Check symptoms. Change your pharmacy. Register for organ donation. Get self help advice. And much more! You can access NHS services with a web browser or by downloading the app on your smart-device (phone or tablet). You only need register once.

GetUBetter - Physio in your pocket

The getUBetter app is provided free of charge for patients registered at Pioneer Medical Group. It can be accessed on a online and guides you day-by-day through a sequence of rehabilitation exercises tailored to you musculoskeletal condition:
  • Lower back pain
  • Back and leg pain
  • Neck Pain
  • Shoulder Pain
  • Ankle Pain
  • Knee Pain
  • Soft Tissue Lower Limb
You will be referred to the App by a GP, UCP or Physio, or you can self-register by clicking on this link or the App image
Use an email address that is unique to you and select the condition you need help with. You'll be sent an email to get started. You can download the GetUBetter App to your Smartphone for easiest access or use the Webapp If you develop another condition register again with the same email address, select your new condition and it will be added to your account. The app will connect you to your local; treatment, healthcare providers or support services if needed.

Safe Surgeries 

​At Pioneer we understand that everyone in the UK is entitled to register and consult with a GP.  Access to health care can be especially difficult for vulnerable groups.  Migrants, including refugees, asylum seekers and survivors of trafficking experience barriers to accessing care.

We are proud to be a Safe Surgery. ​Our priority is to provide a welcoming environment for everyone in our community and an equitable service for all of our patients.

Follow link for info in various languages.
The Pioneer Medical Group are responsible for the content of this website. Please find our privacy statement here. We take no responsibility (legal or otherwise) for the content of other websites that are linked to from the Pioneer Medical Group's site.
Log a covid test result