Welcome to Pioneer
Welcome to the Pioneer Medical Group, formed by the merger of Avonmouth, Bradgate and Ridingleaze surgeries. We are a friendly, multi-site teaching practice providing primary care services in Bristol. We work hard to provide an excellent service, which is demonstrated by patient surveys and the CQC.

There is a lot of information on the site - opening times, self-care advice, chronic disease clinics, registration forms, contact details etc. Check out our TopTenTips page to make the most of our service. For news, updates and local information do visit our Facebook page. We value your feedback. If you can't find something use the search bar on the footer of every page. If it's not here and you think it should be let us know. Click for easy read information or to request information in another format.

COVID19 - Changes To GP Services

Under the instruction of NHS England all our appointments are triaged. There will be no facility to book directly into a face to face appointment. Why must we do this? Firstly, the Government have instructed us to. Secondly, anyone walking in the building that doesn't need to, poses a risk to themselves, other patients and our staff. We have an obligation to protect our staff and patients from harm. Please be assured we are still here and are still working! Appointments are booked on the basis of clinical need and if we determine that you need to be seen then you will be seen. Believe us it feels very unsatisfactory having to limit face to face appointments.  We certainly miss the personal contact.

These have been trying times. Did you know the surgery is busier now that before lockdown? A rise of 15% on July last year. We are making many more patient contacts than before lockdown started - but most of are now by phone, video or with submitted photos. To help us manage this additional work load, can we please encourage you to use our new, fast and easy online contact form? The form is quick to complete and asks only a few questions - what you want, how you want it and who you'd prefer to manage your contact (if they are available). This allows us the head space to manage workload and gets you what you need without fighting past the phones.
Avonmouth is being used as a 'clean' site for baby immunisations only. The doors at Bradgate and Ridingleaze are accesible for you to drop off samples. Otherwise the receptions ARE CLOSED to all walk in visitors. If you need to book a consultation use online access or phone us. Do not come to reception to book an appointment.

The NHS App

The NHS App is the recommended online access system. Book appointments. Order medications. View test results.  Read clinic letters.  Check symptoms. Change your pharmacy. Register for organ donation. Get self help advice. And much more! You can access NHS services with a web browser or by downloading the app on your smart-device (phone or tablet). You only need register once.

Safe Surgeries 

​At Pioneer we understand that everyone in the UK is entitled to register and consult with a GP.  Access to health care can be especially difficult for vulnerable groups in our population.  Migrants, including refugees, asylum seekers and survivors of trafficking sometimes experience barriers to accessing care.

With this in mind we are proud to announce that we have joined the Safe Surgeries community set up by Doctors of the World. ​Our priority being to ensure we provide a welcoming environment for everyone in our community and an equitable service for all of our patients.
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